Rodeo Drive

I want to ask everyone. Cartier's watch (waterproofing everyday) purchased here, (If I couldn't go out because of Corona and left it at home), it took me a month to get out of time, so when I sent it, water drops in the dial. However, the water shop insisted that he was sleeping. There is a charge for repairs, and nothing can be returned. If you don't fix it quickly, it will rust, is that all right? I rushed and threatened. Of course, I didn't do it in water. I haven't gone out. It's like there is no warranty period offered by this store. Even if it is within the warranty period, this shop will arbitrarily decide whether it is free repair or paid. I must suspect that I knew the original defective product and sold it. Is there any third party evidence that this is not the case? If you think it's okay for you to grab such a defective product, I think you should buy it here. Undoubtedly, this store is not a decent and trustworthy store. It's not sanity. ● The store's only claim that there is no defect on the store side due to the sale of defective products, that everything has been completely inspected ●One-sided rule that returns are not allowed in any case ● All decisions made by the store whether repairs are paid or free ● Warranty period only for the shape ● Claim that all defects in the watch are the responsibility of the purchaser (whether immediately after purchase or not used) In addition, it is a common practice to take the water-filled = customer's responsibility and bring it for paid repair. At first, it was said that the customer was responsible for the fact that the clock could go crazy due to being magnetized only by approaching the refrigerator. Do you agree that you shouldn't go near the refrigerator with a wristwatch? After that, the part of the bag that snaps close is also magnetic, so the clock seems to go crazy. Can you believe it? You can't carry a bag as a wristwatch. Do these things generally go? I think that it is a big problem that such stores do business.

先日、注文していた時計届きました。通信販売で高い買い物は初めてで不安でしたが、対応も丁寧で安心して購入出来ました。機会があればお店に伺います。ありがとうございました。

When I inquired about my watch, I had no words, just 😅 Ask another Rodeo-san, it's in a store in Tokyo, so why not order it? He even said 👍️

It was the first visit by purchase. At first, I thought it was a nearby company in the same industry, but the word of mouth was bad, so I visited Rodeo Drive. The customer service and explanation were polite, and the purchase price was as expected. I would like to use it in the future.

I have posted a privacy mark certificate in the store, but when I came to the assessment request, I was suddenly asked to show my identification card. According to the privacy mark standard, when acquiring personal information, it is necessary to clarify the purpose of use of personal information and to be provided with the consent of the person himself. Masu”. If you provide personal information at the time of making a purchase contract, you can understand that it is for avoiding the risk of stolen goods etc. (However, the purpose of use must be clearly stated) It is against the privacy mark standard to ask for presentation without clarifying it, and it seems to be a serious act of the certified company. Before the assessment, even though the company has been certified as a privacy mark, internal education is not thorough, and I do not think that I would like to trade with such a company that pays no attention to the handling of personal information. did.