Tully's Coffee

The shop and staff were so uncomfortable that they wanted to give a minus instead of a star. Visited alone at 18:00 on Sunday in July. I was thirsty on a very hot day and wanted to relax a bit, so I entered the store. While the number of people with new corona infections is increasing again in the city and the neighboring city, I accidentally handed my drink to another customer by mistake and provided it to me, and provided it to me. Staff pointed out to point out that he pointed out (student girls part-time job around 20 years old? H). I was sitting in front of the delivery counter, so I was able to see all the staff's actions. It was a distance that I couldn't see, I think that the customer (a woman in her 40s) probably came back to the staff to find out that it was wrong after checking the drinks she had asked after sitting down. I didn't notice it on the spot, but it took tens of seconds to a minute after it was received. What would the staff do with the same drink I asked for that purpose? When I was looking at it, I showed it to another man (20's) who was in charge of the cashier, and then called "○ number of customers ~" several times. My number tag was the one before that number, so I was sitting and watching. However, no one seemed to come to pick it up, so I checked to find out that it was the one I ordered. After explaining the process to the customer, we will offer a new product with an apology such as "I'm sorry, I will prepare a new one, so may I have more time?" I expected it as a general response, but I presented it to me, "I'm sorry to have kept you waiting." It's been a few minutes since it was created by the series of steps above. Due to the passage of time and vibration, the whip placed on top of it has become loose and loose... Its sensitivity to provide it to customers as a matter of course. Isn't it embarrassing to give such a thing to a customer? What's more, it's something I don't know how other customers were handling while I walked around the store holding it in my hand and returned it to the staff. Should I take this while the staff is said to be able to get contact infections even if the staff themselves do not know the safety? Customers all disinfect their hands at the storefront. So what is the theory of safety? I was thinking about it, but since it is impossible, When I asked, "Is this something you gave to another customer...?" H distorts the expression, ha? With a naive attitude "The other customer made a mistake!" The appearance is sober and quiet, but the tone and attitude seem to be really great, there is no humility, I believe that I am right and do not doubt "Well... are you really saying this child?" I panicked for a moment. "Please recreate a new one" If you tell it, Her provocative attitude did not subside, it was a frustrating appeal, or it was squeaky (sounding hard with a scoop on the ice of the ice machine) I made a drink with a loud noise. No wonder this treats me as a Kramer? When I waited at the seat while feeling uncomfortable, I grabbed the finished drink and gazed at it and walked to the seat, so when I sat down with a smile on my face, "I've kept you waiting for so long!" With a tone that seems to be unpleasant Don't drink! I put it on the table and stared at my eyes again. After that, work while making a loud noise and appealing in a bad mood. However, when a male customer comes to pick up a drink, he responds with an unnatural smile that makes him stoop and sell an aphrodisiac (this sudden change w) I did not acknowledge that it was my responsibility to hand over to the customer who approached the counter by mistakenly checking the number tag and handed it over to the customer, and told the customer that it was the fault of that customer. The stupidity and lack of common sense. I thought that I would have to make such an unreasonable thought of serving as an unreasonable customer service, and if I drank a few drinks that were given out, it made me feel uncomfortable. To dispose. From the time you came to the store to the time you left the store, there were no words from H thanking you or sorry. I don't know if the person in charge was in the back, but I thought that such an impossible staff would be known at the time of 2 operations, so I decided to go home. Once I left the store, but I returned to the store just in case, When I asked, "Are you sure you want to ask for your name?", you are not supposed to tell the customer, so he said, "Oh, customer?" I don't want to hear my full name, All the name tags are gold (lol) I can't see them well because they are reflected by the light of the lighting, so I just asked. Lol I talked to my husband, but I took it out as it was and I drank without knowing it, "What would you do with Tully's coffee if Corona moved to the customer by such a response?" It might be a big story, but I thought the same. The seats are not thinned out or displayed as unusable, and the social distance is ignored. At the moment, I think most restaurants are taking measures to prevent customers from approaching each other by thinning out the seats and ensuring the space between seats, despite the impact on sales. At least the nearby restaurants I used had such consideration. At that point, I should have noticed that this is a store that I shouldn't use in Mori and turned back. I think it is a company policy. Don't come if you don't like it. I was full of that feeling. I've been using it several times with my family, but I'm not returning to the store anymore.

It's a good place to take a break after shopping ☺️

If you sit down, do it :)) Caffe also doesn't have anything special.

First of all, I would like to say that you often come to Ageo. This store is easy to spend as there is a comfortable space between seats and there is no feeling of pressure. Also, free wifi is swissy, and there is no time limit or weight (a big difference from the nearby veloce ...). It's comfortable enough that people who open a PC will not go to other cafes. It goes without saying that the coffee is delicious, but the food is also very good for a cafe chain, so it is very useful.

Charging can environment is very useful along with the Wi-Fi spot. Snacks, it is good can also be used as a cafe. Landscape overlooking the Ageo Station campus concourse also feel the size.