Docomo Shop Tenri Shop

The other day I dropped my smartphone in a pond. I thought it would be okay if it was waterproof, but some of the screen touches didn't work. I was in trouble and called the usual shop, but I was told that I could not accept it for a few days due to a complete reservation system, but I went directly to the Tenri shop. When I entered, the clerk carefully asked me about the situation, and I decided to buy a new smartphone because the smartphone I dropped in the water was old. After a little waiting procedure, I was able to transfer the data to a new smartphone and use it, which helped me take it home. Thank you, clerk!

I understand that new iPhone and Android products are coming out, but the clerk's response is very poor.

予約した時間に行ったのにも関わらず2時間も待たされる なんのための予約だよ

Long wait time. But it ca n’t be helped The inside of the store is always very clean and you can tell that you are always careful. I think it ’s a good shop.

The explanation and the mode were easy to understand.