Map
Detailed Information
- Place Types Bicycle store
- Address 2-chōme-5-13 Minowachō, Kohoku Ward, Yokohama, Kanagawa 223-0051, Japan
- Coordinate 35.5441431,139.6428835
- Website https://store.cb-asahi.co.jp/detail/237
- Rating 3.6
- Compound Code GJVV+M5 Yokohama, Kanagawa, Japan
Openning hours
- Monday 11:00 AM – 8:00 PM
- Tuesday 11:00 AM – 8:00 PM
- Wednesday 11:00 AM – 8:00 PM
- Thursday 11:00 AM – 8:00 PM
- Friday 11:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 10:00 AM – 8:00 PM
Photos
Reviews
They are my saver! great quick service!
my bike’s rear tyre was burst then they fixed it less than 15 minutes! replacement, new tyre, new inner tube were totally worth to do it(about 4,300yen) Thanks:) now i’m home
Standard franchise bicycle shop. Don't expect high end bicycles here. Service is very good, and at times they will not charge for minor repairs.
After purchasing a children's bicycle, I asked for maintenance the other day and it was a wonderful service. I checked the children's bicycle I bought here and repaired the bicycle I bought at another store, but I can rest assured that they will clearly tell me in advance how much it will cost and how long it will take. .. It was also a service experience that made me want to buy a bicycle here.
When I brought my wife's bicycle to another bicycle store near this store, I was very disappointed that I wouldn't bring the bicycle I bought at another store, but this is exactly the opposite. is not it. It was very crowded, but I think it's a nod to the service.
This is the worst. Everyone, let's definitely stop repairing here. This was half a year ago ...
(I) I want to replace the brake pads on the disc brakes because they are worn out.
(Clerk) I want you to wait for about a week as it will be ordered
The repair was completed one week later, but I was presented with an amount that was about 1,000 yen different from the amount I heard before ordering.
(I) wonder, show the original offer and ask why
(Clerk) I go to talk behind the scenes. He said that the original amount offered would be fine, and even if he asked why, he would be dismissed.
(I) I can't help but I went home because I thought there was no problem with the repair itself.
However, two days later, a strange noise was heard from the disc brake.
I lost credibility because of the last time, so if I hurry to another bicycle shop, I can get one of the disc brake pads. Is said.
According to the clerk, the disc brake pad is stored inside, so it is unlikely that one can be taken on a bicycle that only takes a few minutes in just two days! And that.
In addition, it is puzzling that there is only one. It's an unlikely story, but even if it can be taken with a high probability, can it be said that it was installed properly?
I've been waiting for you to order
The price is messy,
It's not easy to repair.
Who goes to such a store? How about changing to a bicycle-breaking store?
Without a joke, you look good in a thrift shop.
That's about it.
Therefore, please stop calling yourself aftercare or repair. It's annoying.
Also, let's think about customer service a little more.
I have a bad attitude before, such as honorifics.
I came to buy a bicycle for children.
There were a couple of shop assistants who were waiting on customers and could not inquire about the products.
When I was on a bicycle trying to check it with only my feet, I was told in a tone from above that "Please call me when I try a test ride!"
I was surprised to be careful because I didn't even serve customers.
It may be a chain store that is increasing the number of stores, but it may not be so long for a company that does not have employee education.
I decided to buy it at another bicycle shop.
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