Map
Detailed Information
- Place Types Beauty salon
- Address Japan, 〒221-0802 Kanagawa, Yokohama, Kanagawa Ward, Rokukakubashi, 1-chōme−14−15 ロイヤル白楽1F
- Coordinate 35.4877748,139.6250172
- Website http://e-excel.co.jp/salon/la/
- Rating 3.8
- Compound Code FJQG+42 Yokohama, Kanagawa, Japan
Openning hours
- Monday 9:30 AM – 7:30 PM
- Tuesday 9:30 AM – 7:30 PM
- Wednesday 9:30 AM – 7:30 PM
- Thursday 9:30 AM – 7:30 PM
- Friday 9:30 AM – 7:30 PM
- Saturday 9:30 AM – 7:30 PM
- Sunday 9:30 AM – 7:30 PM
Reviews
It was a beauty salon that I've used several times before. This time I was in a hurry so I nominated and I got a new-looker beautician to cut it.
Since I wanted to be a short bob with necked feet, I showed the photo and asked because I was told that "I can do this hairstyle?" "I can do it!" So I requested it. But when I saw it cut, the necklace was a step and it was a different hairstyle from the picture at all. Looking at my original hair and saying "It's hilarious," but the hairstyle that makes the habit stand out conspicuously (and hope is completely different) is the worst.
And since there was a schedule later, I also requested a certain time and asked "Please let me finish by this time" was also about 15 minutes late.
Because of the next schedule, we left the shop without saying anything at that time but tears did not stop at too bad hairstyle when looking at the mirror.
I decided to call the shop later and go to the store the next day to reshuffle with the appointment of the deputy manager, but will he be refunded or will it be taken a nomination fee, said consultation or story told me to pick up the phone There was not from the clerk.
It was very sad and frustrating that I got this kind of finish this time because it was always satisfactory because I was ordered by manager or deputy manager.
The head of the customer is not a practice stand. I think that it is important to propose a range of hair styles that you can not do if you can not do it based on the opinions of customers. I can not go any more except by appointment.
I have visited another store, but both were very satisfied with both customer service and technology ♪
Head spa is the best ❤ ️
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