Map
Detailed Information
- Place Types Store
- Address Japan, 〒348-0039 Saitama, Hanyu, Kawasaki, 2-chōme, ２８１ ３
- Coordinate 36.1433576,139.5410686
- Website https://www.nttdocomo.co.jp/support/shop/search/shop.html?id=03
- Rating 3.3
- Compound Code 4GVR+8C Hanyu, Saitama, Japan
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
It ’s DOCOMO, but it ’s very bad. ️
DOCOMO of other stores has a nice place.
"Experience"
I asked my parents' mobile phone by changing the model, but before that I wanted to ask a little and asked a question, but I felt very bad so I got MNP and switched. ️
After saying that I changed, I felt worse. "I see."
It will be issued without explanation as to how to pay the fee at that time, and when it is completed, it will cost "3000 yen. Others will cost 2,000 yen." ️
After all, it cost 3000 yen elsewhere. ️
I knew it was going to be added to the monthly payment, so I didn't want to ask any questions, but it was very unkind.
DOCOMO will be added in various ways at the time of joining, but it is entered because it is convenient if you attach it, but I think that many elderly people can not cancel and then pay automatically.
I think it's better to treat customers as their own family.
The staff looks down on the customers, some of them feel bad and some of them feel bad!
Welcome! Let's say! 😅
The best docomo shop ever! In addition to the clerk's response, the ingenuity that keeps you from getting tired of waiting time is also in detail! Also, it's high point that it's open all the day until 8pm! Even if you don't use AEON MALL, you will want to go to the docomo Shop here! The only complaint is that there is no free drink service.
Why does it take so long to change models?
Feeling bad!
In particular, the handling of numbers etc. is the lowest.
My friend also had a bad response, and I remembered that I had to go to a Hanyu Aeon docomo shop to move to another company. Because it's a customer service business, don't want to be bothered or disliked. ️
I guess I haven't said myself or asked too much. That's why I don't have that disgusting face
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