Map
Detailed Information
- Place Types Bicycle store
- Address Japan, 〒616-8216 京都府京都市右京区常盤一ノ井町4
- Coordinate 35.018918,135.711865
- Website https://www.konscycle.com/shoplist/tokiwa/
- Rating 2.5
- Compound Code 2P96+HP Kyoto, Japan
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday Closed
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
The tire was flat, so when I went to repair it, I wanted to scrutinize it, so I'd like to have it for about an hour. After that, the amount reported over the phone was 8,000 yen. I wondered why, but it seems that the rear wheels need to be replaced, and it was troublesome to go back and move the bicycle separately, so I asked them to replace it. A year later, there was rattling again, so when I went to another bicycle shop for repairs, I was told that the contents of the rear wheels were worn out and I couldn't ride anymore. Somehow. A rip-off bogus bike shop.
I visited you for a flat tire and a tube exchange.
I visited around noon and checked if it could be repaired on the day, and it was said that it would be finished at 18:00 in the evening, so I was told that it was necessary to replace the tires and tubes, so I asked for the amount as well.
The business hours are until 19:00, but I didn't get in touch even 10 minutes before the store closed, so when I contacted from here, the wheels themselves were damaged and it took a week to order, and the amount was about +8000 yen. I was told that it would take.
When I went to the store to check it because I was already nearby, the clerk told me that I could not confirm any damage to the wheels with the tires when I brought it, but by the time I brought it, the wheels were already Since the tires had come off from the wheel, I think that it was in a state that can be understood even by looking at it with an amateur's eyes or checking it lightly.
Also, if that is the case, I am asking for it on the day of the event, so I think it is normal to have one contact.
It was very disappointing because I had set up according to it until the evening.
Also, when I told him about the contact, I was told that I was contacting once in the evening, but I also canceled the manner mode and I was preparing to know immediately if there was a contact, but I received an incoming call There was no incoming call in the reception history.
Even so, I was talking politely without getting angry, but for some reason the clerk was a little sharp even though it was a mistake on the store side, and I was most concerned about being able to tell a lie that I could understand the previous contact etc. I was disappointed.
If you show me the transmission history, you can understand the lie, but I was too amazed and lost the energy to get angry.
Responses include "You told me that you will get a plus on the phone, right?" And "I contacted you." There was no firm apology from that person.
At the end of the phrase, I was amazed when asked, "Do you need a bicycle?"
I asked for the removal crying and crying, but it was said that I would take the cost firmly, but a person who seemed to be the store manager came out from inside and said that the removal fee was not necessary this time, so I asked.
I was really disappointed because I wanted to ask if something happened near my house.
Even if I gave up a hundred steps and made a mistake, I was convinced if I could apologize firmly, but on the contrary, it was a bit sharp and the response was too terrible, so I will not go again.
When the order was delayed, the replacement product was obviously cheaper, but the price did not change and I asked many times if it would break, but it cracked in a week as expected.
We used in sudden punk. I wanted to fix it right away, but wait 40 minutes. After all, it was so hot that I couldn't wait outside. It was a hassle.
What shocked me more was the tire replacement fee. Over 6500. Repair cost of 2500 yen is too much! Tires for replacement are green caps and orange caps. I don't ask for such a bad sense!
And when it gets too airy, it gets rid of the cheek meat. I will never go again. It ’s too bad.
There are many types of bicycles available.
But one thing I care about is the repair system.
Take the bike and tell the matter.
Well, so far no ordinary story.
I asked for the price.
Then, "I will contact you if it is possible."
Kimi, are you listening properly?
Well, I did not say so much to get it fixed, but there will be some people saying "by the price ..." and I want you to keep the area a little more secure.
Though it is personal impression ...
I am sorry for the long sentence.
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