工房スミス 横浜元町店

A nice experiance in a pleasant environment making high quality wedding rings for each other. Would recommend to anyone interested in making rings for that extra personal touch. The staff were very helpful.

I was skeptical trusting anyone with my engagement and wedding ring, especially in another country for repair. My rings were rings are 18k white gold, however, after wearing them everyday for a few years cleaning with chemicals and soaps and never taking them off they started to turn yellow. The rhodium started to come off on the bottom side. My rings also had a ton of scratches. I went without wearing my rings for several months due to a rash I was getting inside of my finger from the rhodium dissolving. And I was terrified of getting my rings fixed somewhere I wasn’t familiar with or my personal jeweler in the U.S. I took a leap of faith trusting Smith Jewelers. From the moment I walked in, they were very pleasant and kind. They were thorough inspecting my ring with a loop. We discussed my desires and repairs needed. They recommended another coating of rhodium and that they could clean up the scratches on my ring. I was still slightly nervous, but I knew my ring was insured so if anything happened I’d be covered. Though there was a language barrier (English/Japanese) the staff did all they could using their phone translator to express the quality in their work and that they would exceed my desires in repairs. I agreed to the repairs and my turnaround time was about 2 1/2- 3 weeks. I picked up my ring today and couldn’t be happier. I love it! My ring looks shiny and bright like when my husband first proposed!! I’m so glad I trusted Smith Jewelers with my rings. I highly recommend them and the repairs were affordable.

Thank you for making a wedding ring. It was a fluffy image, but I was very polite to consult with him. I was really happy that the completed ring was exactly what I wanted! I am really grateful to the staff in charge ...! I will visit you again. Thank you for this time 😊

The shop staff kindly taught me and I enjoyed making it. It's a lifelong product, so I'm very happy to be able to make my favorite ring. Thank you very much!

I enjoyed making it in a friendly atmosphere. The explanation was also polite, and I'm glad I made it here. At the time of production, only two people could make it calmly, so I was able to make it without worrying about the surroundings.