Map
Detailed Information
- Place Types Car repair
- Address 2-chōme-104 Hodogayachō, Hodogaya Ward, Yokohama, Kanagawa 240-0021, Japan
- Coordinate 35.4453296,139.5901784
- Website http://www.smile-craft.com/
- Rating 3.9
- Compound Code CHWR+43 Yokohama, Kanagawa, Japan
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 7:00 PM
Photos
Reviews
The more I talked to the person in charge, the more distrust and anxiety grew. I don't recommend it at all. I don't understand the meaning of making me so uneasy.
Since there was no star 1 or less, the star 1
Other people are also pointed out, why so many stars 5 rating?
In my case, the one who was using a substitute car rushed in and came to an accident,
A nightmare began when the repair shop was not specified by the insurance company but this Smile Craft was to do it.
The main point is
Corporate attitude
Lending as a substitute car to customers without repairing a scrapped car
Telephone correspondence
Correspondence without sincerity
A way of thinking that other people's chasing spirit, money, and time loss can be stunted with weapons for their own benefit
It feels bad and it is low rating.
Near the year after the accident, the solution was stretched due to Smilecraft.
I can't write everything if I write everything,
I will write only a little from the most familiar one to those who refer to the review.
It's already long, but it's a short summary.
A great deal of dishonest acts have been done against us in a year.
The reason I can not solve this accident is that I can not solve the accident from the other party's side and the insurance company on the other side, but I have also contacted Smilecraft.
At that time, the phone call started speaking.
I will not keep my promises. High pressure. In the first place, it was a mess if I didn't understand the reason for not using it for repair.
It looks like you lent the car to the customer to the accident
I'm telling you that you want to end the processing of the accident as soon as it costs money.
You should not lend me, right? Even though it is a total loss accident here, I do not know the nervousness for customers.
I'm talking about repairing in an accident,
What happens if there is a new wound during the loan period? I also heard.
Then prove it. Because
So, I didn't go all the way to the repair process whether I would like to reduce the profit of the car. It is a big annoyance. I think that it should be good if it carries after repairing.
As it was useless (I sent photos that I did not see at all in the dark) which I used to say by mouth.
Do you need a repair fee? As soon as I heard that
The photo was sent by haste and the accident was resolved.
In my case, I was unwillingly involved with Smilecraft, but I think that it would be helpful as I do not want to increase the number of unhappy people.
I will leave some of the facts here.
It seems like a good reputation, so I think that such a review is even more necessary.
I rubbed my car for the first time, the shock was big, repair cost was unreliable because I could not predict, but I ran into this store looking at the net review. Negative comments to the representative are seen, but when I was at my grade I got consulted. Not only did you devise a way to repair as cheap as possible, the finish was also surprisingly beautiful. I will put a picture of before after for reference level. The best thing is that there is not another next time, (laugh), but when I have something again I am satisfied that I would like to take care of me here. I'm really thankful to you.
The high evaluation is a mystery. Yarase evaluation?
As representative Osassu is busy, I keep on making calls while waiting while waiting for customers and I have no excuse for saying sorry. I will forget the order one by one and probably lick the customer whether they are motivated. Employees are nice people, but they seem to be frustrated by the representative Osassun's arrogant customer service.
It will help you to take care of the repair and purchase of the car.
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