ダイワサイクル 平野背戸口店

As others have said, it's not hopeless. Even though it is a chain store, employee education is not done. Previously, there was no such clerk at Daiwa Cycle near my house, but thanks to this store, my eyes on Daiwa Cycle have changed completely. This store The female clerk is usually friendly and willing to serve customers Honestly, I don't want to buy it here anymore because the male clerk has a lively attitude and talks in a way that hinders his temper. The other day I had a female clerk serve me and bought an electric bicycle comfortably. When I went to consider purchasing the second unit at a later date, a male clerk took such measures, so I will purchase the second unit at another store. Postscript I received a reply, so I will add it. I don't want any special or courteous customer service. "Normal" is fine. Just because you're a "guest" doesn't mean you want to look great I just want to pay comfortably and have a pleasant relationship with each other. However, if the clerk serves customers with a strange attitude Don't you feel, "Why do I have to take this kind of response even though I'm paying for it?" The clerk who has a bad attitude makes me wonder about the management philosophy of the president who neglects it. It's a shame this time because the quality of Daiwa Cycle's clerk who used to be in the neighborhood and the customer service of the female clerk at this store were good.

I have used it for repairs and inspections several times since I bought the bicycle. Since I can only go to myself on the night after work, there are times when the clerk himself is a little tired or a little lacking in energy and has few words and does not know what is being asked. However, I am satisfied because the work is polite. If possible, even one repaired item may have this and this, but what do you do? I think that if you can explain it with a feeling, you can think about budgetary things and time things.

Is it because it is a bicycle purchased at another store? Even if you ask for repair, it seems like it's rotten from beginning to end It was the worst customer service. Even if you ask for a receipt "Because the receipt is a receipt! ], Only a cold word. Other shops (other vendors) have never dealt with that. I was surprised. I was happy to have a bicycle shop nearby Never go again !!! There are also reviews from other people, The customer service attitude is the worst The first thing you have to do maintenance is Are you an employee?

Maybe it was a bicycle purchased at another store, I replaced the parts, but it was not very comfortable. So it's normal.

I used it only to use the inflator, but the staff came out from inside and let me in. In the meantime, I changed tires and came home on that day. They were very kind and easy to maintain, and the explanations were very polite and easy to understand.