Cycle Shop Kanzaki

I ordered a replacement for the electric bicycle and spokes I bought at this store. I didn't contact him, so when I called, he said that the materials did not come from China, so I couldn't repair it yet. I called from here twice from the middle of March, but the store did not contact me at all. One star was good because it was friendly and explained when it was sold. After-sales service cannot be expected

The other day, I bought the finished car for the first time at this shop, but the car body still had tape debris and glue marks on it. It seems that he is doing a poor job, so I wonder if the maintenance is done properly. However, the price is cheap, so I think that was a good point.

I went to the HP to see the products in stock. It is also sold at Rakuten, and it is shared with the inventory at the store, so the target product was Rakuten (quantity 1). However, it is said that it will be ordered from the manufacturer, so if you promise to buy it, you may not be able to check the manufacturer's inventory, it is said that it will take about a week in some cases, and the product store inventory is on HP and Rakuten However, the answer is that they all came out yesterday. But yesterday was about 4 days off, so yesterday? I heard that the shop is not open but it is working... The HP may not have been updated, but Rakuten's ○ (quantity 1) has been confirmed many times every day from 3 days ago, and it is said that it will be shipped within 5 business days after assembly. I'm checking it just before arriving at the store, so I don't like it. I left my store because other people wrote that I had been funded and had not contacted me for several months, so I suddenly crossed my head and said that I would quit. I directly felt that the evaluations written by other people were correct.

To be clear, it's the worst. When I sent the electric bicycle for repair, I was told that I wasn't sure if it could be repaired first. Since the manufacturer is closed during the consecutive holidays, we will ask the manufacturer if we can secure parts, and we will confirm on weekdays during the consecutive holidays, so we can not reply immediately, so repair on the day specified by Mr. Kanzaki I was supposed to get in touch with you, including whether I could do it and the amount of money if I could, but I didn't get in touch on that day. The next day I contacted from here, but the store's phone did not connect at all, and when I went directly to the store the next day and checked, maybe I forgot, the manufacturer was closed on the interim day, so I ended up checking It was said that it would be the beginning of the week. First of all, then, you will contact us on the day specified by Mr. Kanzaki, right? And at that point, repairs are probably possible, and repairs will be done after ordering parts after the holidays, so it was said that the return would be at the earliest one week later, and the amount would be about 10,000 yen. And I didn't get any contact on the scheduled date of the repair and return. I was told that it was too early, so I decided to wait for a week, and I contacted him one week after the scheduled return, but the shop's phone did not connect, and 20 minutes later I called back and said that the repair was possible. Thing. (There was no notification that it would be late for the past week) The amount was said to be 20,000 yen including tax. After confirming that the amount has changed significantly from the amount I heard at the beginning, it was said that the price increase of parts by Bridgestone side doubled. However, when I was shown the replaced part after that, this part was not Bridgestone ... You just raised the price on the Bridgestone side, right? It was crazy. Lol If there is an error of 10,000 yen in the amount of money, shouldn't we ask if it is okay to repair it after confirming the change of amount again before repairing? I was renting a substitute car, but the date was much older than planned, so when I checked that, I was dismissed as saying, "You rented a substitute car." There was no contact from the shop from the beginning. Even if I prepared a substitute car, if it was late from the scheduled return date, I said that without contacting it and it was an attitude to reopen, even though I sent it to repair the bicycle I purchased here, it is too I was surprised at the terrible response. At the end, I didn't seem to issue a payment statement such as a statement that shows the amount, and I couldn't get anything unless I asked for a receipt from here. To be clear, there is only distrust. I will never buy it here or send it out for repair. Postscript When I went to repair a flat tire at this Sugawara store before, I did not have a flat tire, but the handle was distorted, so when I went to pick it up, it took about 2000 yen, but in the end, there was an air leak So when I went to another bicycle shop, I had a flat tire. For that reason, I went to the Evere store, but neither of them will go again.

Older model sale items are fairly cheap. The clerk's response is not friendly, but I think there is no problem. Unfortunately, the completed car I purchased did not have the accessories that they should have (I pointed out that I didn't recognize it as a mistake), and I couldn't adjust the FD at all. I was able to do it myself, so it was okay, but I felt that my assembly arm was not good. It is okay if you can notice and deal with something strange, but I do not recommend it to anyone.