Map
Detailed Information
- Place Types Car dealer
- Address 1-chōme-7-7 Fujimino, Saitama 356-0050, Japan
- Coordinate 35.8569397,139.5145416
- Website http://dealer.honda.co.jp/hondacars-kawagoe/ja/shop/1361053108.
- Rating 3.9
- Compound Code VG47+QR Fujimino, Saitama, Japan
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday Closed
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:00 AM – 7:00 PM
Photos
Reviews
The other day, I visited to check the condition of my acquaintance's car, but the person in charge retired and was assigned a substitute person, so when I told the receptionist the name of that person, I was away. , What are your requirements? I was asked. So I told him what I told him when I made the reservation.
After a while, a person who was not the substitute person came and I will confirm it from now on, so I said that I would keep the key and started work, but the substitute person was called by phone and answered the phone. It was.
Then, an alternative person gave me an explanation after the work, but I was asked to take a look at the situation for a while because the exact cause is not clear.
After asking why the cause was not clear, I estimated the replacement cost and wages for that part and left the store, but in the end, no substitute person appeared until the end.
The person in charge who explained the condition on the phone, but did not show up even though he was inadequate to explain twice in the absence of the person in charge. I think it is fatal for manufacturer dealers.
By the way, the person in charge instead said, "Then, it's a transfer" when explaining the condition on the phone.
Actually, I would like to give zero rating, but the drinks and sweets served during the waiting time were delicious, so one star for that.
When I called for insurance procedures, a person named the store manager came out.
I was told that the person in charge would call back because I was in a business talk, but I didn't receive a call.
You may not want to get insurance from another company, but if you say that you will return, if you can not do it, other people can do it, so you can say "Is it okay tomorrow because it will be late?" Shouldn't I contact you? I thought.
The receptionist had a nice atmosphere and was polite, but when I was talking to the sales staff, my eyes were somewhere, and even if I asked, "How is it?" There were some vague answers.
I think it depends on the person in charge, but I think the sales response is terrible.
I'm glad I didn't get the insurance introduced here.
The sales person who bought the car disappeared, and in a sense, it was left alone.
I don't think I can remember this face just by looking at the name of the person in charge on the DM.
12ヶ月点検に行って来ました✨1時間ほどかかりますとのことなのでディーラー似て終わるのを待った?結局一時間半過ぎての引渡し待ち疲れちゃった😭
I am very responsive until the purchase, but the after-sales follow-up of the salesman has felt that I did not know what I asked for and that the response was slow.
Receptionists and engineers are always very polite.
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