Orix Rent-a-car

I rented a car because I wanted a non-smoking car because there was a small child, but from the moment I got on, the smell of cigarettes was harsh and the smell of cigarettes also became painful. The child said, “I do n’t want to ride because of the smell.” When a child got on the back seat, he said, “Something has fallen to the feet,” so it was a cigarette butts. I don't know if someone who rented before smoked, but don't you clean or check when you rented? I don't want to use it again.

When returning. Although I was told the time, I was told to walk to the back parking lot and go to my car. Immediately, the clerk drives the car that was rented up to the previous time and comes to the parking lot behind. It was a little bit, but I wanted you to move the car because I kept the key. The exit is there ❗, and I feel like I was kicked out. No longer use

If you make an online reservation near your house, you can rent a car at a discount with online discounts.

・ Poor customer service ・ Cold to customers