Map
Detailed Information
- Place Types Bakery
- Address 5-1 Chigasakichūō, Tsuzuki Ward, Yokohama, Kanagawa 224-0032, Japan
- Coordinate 35.543801,139.5727475
- Website https://www.chateraise.co.jp/shop/detail/613181?utm_source=gmb&
- Rating 3.6
- Compound Code GHVF+G3 Yokohama, Kanagawa, Japan
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 10:00 AM – 8:00 PM
Photos
Reviews
I have been using Chateraise for a long time, but the store here is the worst.
Cakes, ice cream, and Japanese sweets are also cheap and there are many types.
I'm very happy with the product
The customer service at this store is incomparably terrible compared to other stores.
Perhaps they are not aware of the hospitality business, they have a customer service attitude at convenience stores or below convenience stores.
When you are called to the cash register, you only say "please" and it is an expressionless response.
"I'm sorry to have kept you waiting, I will keep it."
"Thank you for waiting for the next customer."
Can't you say the minimum words like that?
Even though I have the checkout at the cash register
Talk to other clerk,
Suddenly make a loud voice
Make sure to order the cake before lining up at the cash register
Announce to the inside of the store
There are many actions that do not consider the position of the person who makes the payment.
If you would like to serve customers
I want you to respond until the customer service is finished properly.
There were 2.3 people who had good customer service, but
Most are this customer service attitude
I have no choice but to go because it is close to my house
It's about to reach its limit, so maybe I should go to another store even if it's far away ...
Since the store is small, admission is restricted by the number of baskets. It is best to enter only the representative.
The attitude of the clerk when asking for shop window cake is the worst from the top. This is an attitude that cannot be expected even in the service industry. Tell me you want this, which one? It's too cruel to decide quickly.
I bought it several times, but I will post it because it is the same every time.
It was crowded and very popular
It may be good for a family with a hard family budget, but the cake is not quite delicious and other sweets are not good compared to a decent cake shop. We recommend that you pay for it and purchase it at a patisserie. I have never eaten such a papasa cake.
It's impossible for a clerk to have a bad part-time job or bad attitude and buy a cake to make him feel bad. 1 star in all.
There are few people who are studying though the eat-in corner is small. It's over when I'm allowed to study at a cake shop even though there are people waiting.
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