Map
Detailed Information
- Place Types Bicycle store
- Address 6-chōme-1-6 Isonarechō, Suma Ward, Kobe, Hyogo 654-0047, Japan
- Coordinate 34.6448634,135.1266024
- Website https://www.trekstore.jp/shop/kobesuma
- Rating 4.5
- Compound Code J4VG+WJ Kobe, Hyogo, Japan
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday Closed
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
TREK bicycle store. Big variety of bicycles for every age. Service on site. Free parking in the store. The place is busy so it's better to make a call first for service visits. Not the cheapest option but great quality of products and services.
It's perfect for my first MTB.
The staff are also polite and the after-sales follow-up is solid, so you can ride with confidence.
The staff are friendly and helpful. The store has a sophisticated layout and cleanliness, so if you're considering buying a TREK bike, it's worth a visit.
One day, the condition of the rear derailleur got bad (I couldn't fit in a heavy gear), and when I brought it into the shop, the salesclerk quickly checked and diagnosed that the wire was growing.
He was recommended for maintenance and got a menu, but he said he was fully booked for a while.
Since I use it for commuting, I gave up giving it up, and when I watched YouTube, I adjusted the wire by myself and it was completely cured in a moment.
I think that it is judged that I can not respond as instructed in the manual or halfway, but there is flexibility as if I adjusted it and said, "Please bring me maintenance again because it is a first aid". I thought it would be nice.
(Addition)
Thank you for your reply immediately.
After checking, it was revealed that there was a catch in the hole that was pulling the derailleur wire into the frame, and there was insufficient wire drawability.
It was cured by the wire readjustment.
I also thought it would have been better to go to the shop after checking a little more.
Quick and polite
Will politely tell you the question
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