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Big Motor Kobetarumiten

Japan, 〒655-0001 Hyogo, Kobe, Tarumi Ward, Tamonchō, 字小束山 868-1388

+81 120-833-990

Map

Detailed Information

Place Types Car dealer
Address Japan, 〒655-0001 Hyogo, Kobe, Tarumi Ward, Tamonchō, 字小束山 868-1388
Coordinate 34.6716626,135.0558897
Website https://www.bigmotor.co.jp/guide/?id=301
Rating 4
Compound Code M3C4+M9 Kobe, Hyogo, Japan

Openning hours

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 9:00 AM – 8:00 PM

Photos

Reviews

emi t (10/08/2020)

Purchase a new old car. At first, I was motivated by the documents ... I was a young clerk, so I thought it couldn't be helped ... but the response afterwards was the worst. I forgot to put the tax in the quote, and after completing the loan procedure, I was told, "I forgot to put it in the quote, so please pay it." I received an incoming call to see if something hit my smartphone, so when I called back, I got a single point of "I'm not calling." I'm sorry during that time, without a simple apology. On the day of delivery, "If you don't want to be ready for vehicle verification ..." ← This is a document submitted. Too little confirmation. Although I apologized for changing the person in charge, I kept apologizing for the previous person in charge and said, "Even a veteran has a mistake in the documents ... Could you pay 20,000 yen for tax?" I don't even show up. It feels like a Kramer ... I wanted to deliver the car comfortably, but I was so amazed that my open mouth wasn't closed anymore. You can change the oil permanently, but even if you pay for it, I don't want to rely on it anymore as much as I would like to ask for an oil change elsewhere. Employee education is not perfect. Even if one response is not enough, it may be tolerated.

Ma OEC (10/11/2020)

I went looking for a used car that I liked. I bought it 4 hours later. I intended to suppress it as soon as there was something good, and after making a reservation, I spoke seriously and honestly, so Mr. M, a salesperson, responded politely. I couldn't find the perfect match for my wishes at the site, so he searched the national database for cars in the desired category. He patiently searched for dozens of pages of search results with appropriate explanations. I'm glad I hit a good person.

布村元伸 (12/01/2020)

I bought a car at this Big Motor Kobe Tarumi store this spring. I got a good impression from the time I bought it. We are grateful for your polite response every time we inspect or change the oil. I think it's a shop where you can leave the car to us with confidence.

r r (10/17/2020)

The staff in charge explained the appeal of the car we were looking for in an easy-to-understand manner. In addition, we promptly investigated the purchase of another unit, and both units were purchased. Thank you for your polite response despite the short delivery time until delivery.

そら君の癒し場面 (10/16/2020)

I bought a car at this store. On the day of delivery I have a problem. As a result, I misunderstood and caused inconvenience due to options etc., but he kindly talked to me. I'm really sorry at that time. Normally, the store side gets angry, but the staff members warmly responded. They are people from trusted shops. Thank you very much

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