Cycle Market (Cyma) Online Bicycle Shop

・Although it has already been shipped, the delivery status page is in the process of being prepared for shipping and will not be updated. Even though "the shipping date (approximate) is determined, the shipping date will be indicated" will appear? ・When I delivered it between 1 and 5 pm, it wasn't on time, even though the carrier said it on the phone. ・I received a coupon after I placed the order. Moreover, it is a coupon that can be used only after a few weeks. You can convey the integrity of the company just here. I can't recommend it to the people around me because the service is like this.

ママチャリ購入しました。時間通りに配達頂きました。　自転車自体はこれからなので何とも言えませんが、カゴのカバーなど　2000円を越す値段でしたが、100均とさほど変わらない品質でガッカリでした… 自転車自体が良い事　祈るのみです。

I ordered from a mail-order site. It was fast from ordering to shipping, and please contact me by phone carefully for delivery. It was good up to that point. When you get on, the handle moves smoothly! Maintenance assemblers and mechanics do it, right? Is it possible? Although I tightened it for the time being, it was dangerous and slick, and I couldn't ride. There are also scratches that seem to be outlet items, traces that were roughly painted with black magic...I can not trust it. I can't trust you to put everything in stock storage environment or maintenance environment. It seems that there are a few bad comments and many popular comments on the website. Impression operation. I think it's better not to order to Homma here. I won't buy here again, just in case of gold. My child might have been injured when I bought a baby bag. I want to make a nuisance charge. ==== Added from here === I noticed this bug and arrived on the next day 6/27 If you grab the handle and step on it to get to work, the handle will slip. Contact customer at the end of work 6/29 Customer reply I was told to send a video of the handle moving and replied. 6/30 Customer reply Because the same model is out of stock, it is canceled and returned. Will the money come back properly? anxiety. If the bicycle is returned to the factory, he will also cancel the procedure for Creca. Shipping charges for returns are borne by Sima. I have to find a bicycle again. 7/2 I haven't received a phone call from the delivery company to return the bicycle, so I contacted the customer and received a contact within the same day. 7/3 Bicycle returns 7/13 Although I returned it, I did not receive notification from Cima about arrival or cancellation of Creca. No matter how many days you have it, it will arrive in 10 days, right? When I contacted the customer, I received a reply within the day and confirmed the collection, so I canceled the procedure. When. I wonder if I can't do anything from this?

I bought a motorized bicycle for the first time. I was looking forward to it, but when it arrived, there was a problem with the rear brake, and it was heavy and unable to run properly with the brakes still applied. I called immediately, but the point is "take it to the repair shop by yourself". He said that he would be able to pay the repair fee, but this is supported even though he says online "Assemble, maintain and deliver." It's awfully heavy, and carrying it in this state will further damage the motor brakes. . . It was very disappointing.

I received a defective product and received the following email. My name is 〇○ and I am the customer of Saima. We apologize for any inconvenience this may have caused you. This time around, "limini+", which I was guiding, was discovered after a bug was discovered. Although all of them were put on hold and all movements of stock were stopped, this time, due to the shipping error of our factory, it was being shipped to ◯◯ like. Again, we apologize. I'm very sorry. After this, we will contact you by phone, In order not to make a mistake, we will inform you about future correspondence in the text. ■Future flow We will arrange the bicycle collection from the shipping company. There will be a phone call from the delivery company to adjust the collection schedule, so please adjust the schedule there. As soon as the returned bicycle returns to our factory, we will refund it by bank transfer on the shortest day. cyma customer contact [email protected] After that, I was refunded on the shortest day of the Saima. It was refunded a month later, so now! ! I was surprised. After-sales service is a great company.