アインズ&トルペ 小田急百貨店町田店

It's rough. It's just crazy, "That's not just about this store." Ains usually has a low customer service rating. Sometimes I was put in a bag like throwing coffee, and sometimes I got the wrong product information. Even if it was still good up to that point, the response of the clerk after that was terrible and could not be called "customer service". I can't apologize for anything that doesn't look bad. I haven't heard the story. I'm not a "worker" after all. In addition to that, the uploader of the youtube video was lied to the police because he was lied to the fact that there was no such thing as a reverse sword, so it must have been cat napping. Watching the video made me angry. It's like a false charge of molester. Fortunately, I'm glad that the police heard the story of both parties and noticed that "Hmm? The store's statement is strange" and "I don't like the tsujitsuma". Everyone wrote in the rice column, but when I listened to the recorded voice of the conversation, I wondered, "Why is the store hard to be a victim?" In the first place, the clerk made a mistake and did not respond even more, so when the customer finally got angry, this time, "I was blackmailed!" "A female clerk was targeted". I also complained in other business formats and was told like a bad guy, so I can understand it painfully. Isn't the clerk who is recovering aware that it is "illegal" beyond the poor customer service? If something goes wrong, first of all, "I'm sorry". If you are familiar with the law and have a lot of money, you will take legal action thoroughly. Even in the video, we will announce everyone without bothering to hide the name of the store or clerk.

I came from the video. After all it is this store. Well, I think it's obviously bad for the store to listen to the recorded voice of the conversation. However, although I do not follow the store side, there was something I thought about on the customer side as well. Certainly, the theory that I'm saying is correct on the customer side, but I wonder if it's possible to sprinkle it so quickly. The other party (which may be rude to say this) is just a salesperson who has no educational background or social experience, including the manager and other managers. Do the University of Tokyo graduates think that all the people in the world are University of Tokyo students, lawyers, and scholars? I don't know if it's smart or bad if you can't even calculate that even if the claim is correct, it may be regarded as a malicious claimer if the other party doesn't understand it ... The clerk's words are blurry or incoherent during the conversation, of course, until then if you say that you lack understanding, but it can also be said that the customer side has driven so. In the end, I still give it a 1-star rating because I thought that the person in charge was the worst at reopening and reversing, even if Mr. Bite was in the conversation voice. In the first place, the bad thing was the store side, but I thought that I could never forgive the statement "I decided not to respond" if I was the customer side.

東大王さんのyoutubeからきました。 動画内では店名を明らかにしてなかったのに特定できてる人やっぱ結構いますね。会話をシッカリ録音してたのに驚きました。 なんていうか・・・被害妄想なバイトさんはともかくとしても、店長とか責任者とか名乗ってる男性のレベルには問題ありですよねぇ、どう考えても。。。 本物の司法修習生を相手に店側の違法性を指摘されてるのに「なら警察に言うぞ」「弁護士だしてもいいんだぞ」とか平気で言っちゃってるところがねぇ・・・（苦笑）事の重大性が解ってない子供じゃん。 弁護士さんに話したところで「店が悪いんだから客に謝るしかなくない？」て言われるだけだと思うけど、警察には実際に通報してあきれられたみたいね。店員がミスしてクレーム言われて、なんでそこで警察なの？（笑） ただ東大王さんにガッカリしたのも事実かな。ショップ店員相手に真面目に腹立てるとか器小さすぎでしょ。。。それに比べて私は店に厳重注意をしに行った警察官と相談に乗ってた先輩の弁護士さんが立派だと思いました。「立場上、どちらの味方につくとかはできませんが、不当なものに注意はできますので（警察官）」「そんな店員、はいはい可哀想な人たちですねーてスルーすればいいじゃん（弁護士）」 ↑二人とも実物見てみたいくらいメッチャカッコイイ！！

I listened to the conversation voice, The bad thing is the store, but the customers aren't very popular either. I don't think it's justice to say the right thing. Others have said Not all people have an understanding of the world People who don't understand are not limited to this shop "Don't quarrel with the rich" As there are words To a person far below me It was a strange response I think it's a small vessel that I'm worried about. But if I get the same response I think it's going to be crazy, but lol

I came from the video. I also made a mistake in the product, but I gave up. When I said something to the clerk, I wondered if I was also informed after talking about it ... I'm scared. As a result, it seems that the lie was caught and the police were paying close attention, so I should reflect on that.