Map
Detailed Information
- Place Types Bank
- Address South Korea, Seoul, Seocho-gu, Umyeon-dong, 725 네이처 프라자 2 층
- Coordinate 37.4641382,127.0250254
- Website http://kbstar.com/
- Rating 1.8
- Compound Code F27G+M2 Seoul, South Korea
Openning hours
- Monday 12:00 – 7:00 PM
- Tuesday 12:00 – 7:00 PM
- Wednesday 12:00 – 7:00 PM
- Thursday 12:00 – 7:00 PM
- Friday 12:00 – 7:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I went here in June, and the employee who is tall, thin, wears glasses and looks like he is in his mid-late 40s who works at the loan window in the far left corner is very unfriendly. First of all, you asked if you had a bankbook at first, but he threw a short "Did you bring the bankbook?" Not only the words were short, but the expression and tone were difficult to experience in the first financial sector. You may have felt burdened because you are talking a lot about voice phishing these days and your business is a loan business, but Kookmin Bank is not a neighborhood business, and it was the first time I had such experience in the first financial sector. It was my turn, and I bowed my head before I sat down, but I was listening to it. And I remember that the person who used to be at the loan counter was busy, but not this much. Also, if you carefully ask questions within the scope of your work throughout the work report, you speak in an annoying voice.
In the case of Yeoksamseo Branch, the vice-branch manager walks around with a name tag and responds gentlemanly to customers and the staff are very friendly. It was. The loan counter staff who responded to me didn't even wear a mask (of course, in a situation where there was no transparent barrier between the customer and the employee). In addition, I also remember seeing that a female employee who was a little older at the next window with a vague memory responded somewhat unkindly to elderly couple customers. The friendly petition policeman felt like he was struggling alone.
While surfing the web, I accidentally saw a review that said it was unfriendly and tried to write it down a few words, but there were so many words. It was regrettable that I had the above experience at KB, a company that competes for the top rank in the first financial sector.
Waiting number 4. I thought it was good, but I waited more than an hour for 30 minutes per person. It is not without a window staff. Why Kookmin Bank is not competitive. I canceled my account.
The response is very slow. It won't solve the problem, and the waiting time is too long. Not so far at other branches. I've given you an inquiry by phone in advance, but I will confirm and contact you, and there is no answer all day. Is there anything wrong with the banking service? That's annoying!
I am very unfortunate for a man who consults a loan. I think you're in a high position, but I've had a lot of work, so I didn't ask a few questions but I'm annoyed and don't know why. Loan business will go to another branch unconditionally.
Coin exchange every week
Sort by coins and take it with you
It can be processed from 4:30 to 6:30
No separate coin exchange machine is provided
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