Wirdana Resort & Spa

It's a pet friendly place with an amazing bunch of people. We already have visited twice since we discovered this place and will keep going there with our pooches

Lovely place to spend your leisure time with your love ones. Excellent Food. excellent staff 👍 this place using nice range of eco-friendly amenities.

Very good spend the holidays very good staff

Nice minimalistic, zen like rooms with wooden flaps instead of windows to let light and air into the room. Food is excellent. Breakfast and dinner both were very well presented and very tasty. 10 out of 10 for the culinary experience. Staff was very friendly, nice and helpful. Good location to stay with kids as there is a lot of space to run around or play in the pool.

We were 30 people, we booked 4 nights and spent 4 nights at Wirdana, between January 8 and 12. The place is gorgeous and architecture of the villas is really cool. However the service is terrible. Here are some of the negative things we encountered: - The staff tried to help but didn’t speak English. The manager wasn’t helpful at all. We had to call and ask for basic things all the time and couldn’t get anything in time (like soap in bathrooms, new towels, room service, cutlery in the villas, water bottles, etc.) - breakfast was below average. They eventually discounted the “extra” eggs we ate, but compared to Sri Lankan hospitality, this place gets 1/10 - the villas were nice but no service, no cutlery, no plates.. we thought we could at least make a drink in the villa but it was impossible. - the location is far from anything and there were not always tuktuks waiting. - AC in rooms either freezing or shuts down, and staff couldn’t help - electricity kept going off every time we two showers are used in the same villa. Could be the power load is not adequate.. - we tried to book taxis through the hotel and the manager always gave us x2 prices, saying it’s “high season” and “holidays”. We travel around Sri Lanka for the past 8 years and never had such problems. - overall the place is beautiful but the staff is not enough, not well trained, and the manager is arrogant and not very helpful. I told him everything I wrote here and I gave the feedback, which he had explanations for, but this is what we experienced. Overall we had a great time with our friends (of course, it’s Sri Lanka 😃) but we expected a lot more for the 6000$ we paid!