BMOI Groupe BCP

The ATM only takes visa cards.

Service impeccable.

My rating relates mainly to the quality of service from the BMOI Ankorondrano agency. I came there last Saturday to collect my salary via a check from my company, at the same time I wanted to open an account but before I went to the teller to collect my money. To my great surprise, the person told me that he could not give me the money in question since the account manager of our company is not at their place but in another agency and that it was necessary. validation of the person (as if there wasn't some sort of database to check if my company is really a client or not ...) he therefore asked me to come back on a public holiday, so I came back this Thursday and the counter clerk therefore told me that he had just sent the request to the manager and that we just had to wait for its validation, I asked how soon the person was going to respond and he said that he knew nothing, that it depended on when he saw the request. So it could take 5 min like it could take 2 h. I waited despite the fact that I still had to go to work afterwards but after a long wait I preferred to leave and you know what? until the moment or I write there I have not yet received my pay !! because the bank is too badly organized and everyone is regrettably incompetent. I even wonder if there was an agency manager. So I'm sorry but not only will I never create an account with you! but I will only make bad publicity everywhere, moreover I strictly advised against the bank to my other colleagues !!!

Bank well located but I remove two stars for the waiting time that must be experienced when you have to perform operations at the counters.

Good bank