DHL Express ServicePoint

LESS THAN ZERO STARS! One word to describe there services UNTRUSTWORTHY! They detained my package and gave zero details on it's status (do they have the package, did they lose it, was it stolen, why aren't you returning it to the shipper if it's undeliverable) absolutely zero information-the run around is for them to tell you there policies without actually giving you any forms or real factual information so you can begin the release process. They are misleading, possibly thieves and SO simply save yourself some money and stress. DO NOT USE DHLRATAS MEXICO CITY.

We had a delivery arrive from China to Mexico. DHL requested the import licence and we had an agent contact them. Less than a week later though they returned the item to China saying they can tried to contact us & we had not replied. We will be using FEd from now on. The shipping cost was $750 USD which we will not have to pay again. There agents were evasive and very unhelpful.

Worst delivery service ever I have been waiting 11 days and counting

Fast post, waiting for 10 days. Good job!

Worst service, had my items detained and they do not give you any info on how to get your items. They do not give you the documents that are required. They just tell you to give them the documents without actually giving you the documents to fill out!! And then they charge you for storage. THIEVES!!