Oficina Recaudadora

They do not answer calls to make an appointment and online they take a long time to respond

They are incompetent, supposedly they pretend to work !! ... They do not speed up the process, nor are they decisive. "Totally inefficient." But often the fault is of the people who put them there. 🤬

The attention and response online is very prompt

They are incompetent, especially the San Miguel de Allende office, the operators never answer you and when they take your call, THEIR LITTLE KNOWLEDGE IN THE PROCEDURES IS NOTICED, the worst of all is that even to make an appointment they complicate everything, not even how to report them because they do nothing, they are rude

A fifth service staff is not trained at all, they quote you early, they ask you for precise documents according to to speed up the procedure but in the end their ineptitude is what makes this service inefficient now while they are doing the process they train more people as well as they demand punctuality they do not think that our time is also valuable a disgusting service, 3 HRS to get plates