Hotel Puerto Alegre

Terrible service. I made a reservation in advance and when I arrived they didn't even know what the room I requested was like, later when I got to the room there was no water or to bathe, not for the toilet. I also requested the Wi-Fi password because I needed it to work and they never gave it to me, they told me that if I wanted it it was only for common areas and in the end they never gave it to me. I stayed there because I read that it had good references but in the end I was very disappointed. I stayed there for two nights and they didn't even change my sheets.

The pool is nice and clean but as for the services they offer are a must, pay a room with breakfasts included and they did not give them, they did not clean the room, the water from the cold shower, the wifi does not reach the rooms, very Poor attention from the older lady at the reception who is so unpleasant they should remove it, everything charges and does not give the services that one pays for. Do not be fooled.

Telephone contacts

There are many noises from outside. As it is on the main street, there is noise from parties and cars. The sheets and bedspreads are not comfortable, they are very scratchy, they look like curtains. Noises can be heard from the bathrooms in adjoining rooms.

A memorable experience, the hotel is excellent, very beautiful and has all the services, in addition to great attention by the hotel owners who attend you personally