Dentimex Plaza Puerta la Victoria Qro

terrible service I do not recommend it little seriousness, informal, terrible attention they do not take control of anything and they waste people's time they should close it

I was afraid to go for the horrible comments they have and I was really surprised by an excellent treatment and kindness of all the staff. I highly recommend it.

Terrible they told me that I could pay in advance and they no longer gave me the treatment. They had to call me to reschedule the appointment that they canceled and they never called me again. *** In order to make the sale they deceive you ** This branch mainly never answer the phone.

Excellent attention and first class service, the facilities are quite good, without parking problems and the staff very attentive and with an excellent image, they also give me the facility to pay on credit and finally I will have a perfect denture

Terrible attention I bring my mother who is 75 years old and we have been coming for 3 months and have not yet finished their treatment. They gave us a diagnosis at the beginning of the treatment and as they progress, they add extra costly, endodontics, repairs, resins not considered from the beginning and obviously increase the cost excessively. The total treatment was contemplated at $ 45,000 now is $ 52,000. Appointments are scarce and there is never availability of schedules. Mrs. Gabriela Sánchez is the director and at the beginning she was kind and now every time I ask for clarification with her she is mocking and sarcastic, my mother did not have a root canal because she was "very complex" and did not want to make the reimbursement, until Today authorize the reimbursement, Mrs. Gabriela tells me that it takes up to 60 days to make the reimbursement !!!! Of course to charge do not fail! The facilities are dirty, the reception is always stuck with waiting patients and the receptionists are very loud and aggressive. We have waited for more than 1 hour !!! The same dentist does not attend, they assign with what is available, so at each appointment the new Dr. You must read the entire file to form a criterion. It is a fiasco this place. The endodontist is also neither patient nor friendly, if I knew that my mother is of the third age I should be prepared to attend her without despair. They gave us their temporary prostheses of very poor quality and my mother cannot eat with them, she has lost 5 kilos in these 3 months of treatment. In the same square Victoria my daughter takes her treatment in Dentalia that is on the -1 floor and in 4 years of treatment she has never received bad attention as in Dentimex.