MUROVA | Muebles, Cocinas y Closets

Perfect attention, excellent quality

Unprofessional service, put your will Ramiro, you don't feel like selling, I felt badly attended, what a sad and poor attitude to advise and sell, I will look for more options.

Today (January 23) we had our 3 PM appointment that had been on since January 13. We were very excited as the website looks very interesting. Sadly, when we arrived, there was a boy who after 5 minutes came to open the door for us and when we told him we were going to our appointment, he was very confused. I wonder if how we had done it and I told him that through his website. He told me I had to check his system. After 20 minutes he came back to tell me if he had any way to check that he had made the appointment. That through which portal he had made the appointment. When I told him once again that it was through the website, he told me again that he had to check his system. At that moment, I said thank you very much, since I did not intend to wait another 20 minutes ... That I had not gone to check the system for 20 minutes? The truth is that when you are about to invest a little more than 100,000 pesos in your kitchen, the last thing you want to see is that your "supplier" does not even know what time he has the appointment with you. If they are like that to organize and administer your office, I don't want to imagine how they are when planning, designing and delivering your product. I think we better look for a supplier than if he is interested and concerned about his clients.

The level of detail with which they make the furniture is high and although I am dedicated to this and have seen many kitchens on the market, the final finish exceeded my expectations.

Excellent service