Hotel Mesón de Santa Rosa

Location, location, location! If you want to be in the heart of downtown then this one of the best places you can get. The main building is beautiful. We attended a wedding cocktail in the second "patio", it was astonishing. If you are looking for attention to details, warmth & appreciation, or a luxury hotel then go somewhere else... DON'T get the breakfast there, the food variety and quality is below average and overpriced - go around the corner, by the alley besides the hotel and there's a great place: "Breton"; for dinner you have good option right in front of the hotel. DON'T stay in "Torre B", the rooms look amazing for if you look closer you'll soon realize the tacky finishing; you can hear other rooms' noises, people walking in the stairs and hallways, and the workers hanging out in the common areas with their music out loud; if you go out at night you would need to walk first to the main building and ask for someone to open "Torre B"; our room didn't have windows, so the room was dark and with no natural ventilation; the A/C didn't work; the room smell like fart when we first stepped in and the shower floor was dusty... The overall experience was frustrating, no luxury hotel at all, over-priced and poor quality.

Dirty Wi-Fi does not work Sheets had stains on them Shower flooded the entire bathroom

We booked the second most expensive room. You feel the big springs in the bed, the place is dirty: walking to the bathroom barefoot and you get a lot of grit under your feet. The toilet smells like a sewer. Broken pots, dirty floor tiles, torn towels, dirty wall, rusted taps, terrifying rug. I haven't been in a hotel in such a poor state in over a decade.

Incredible breakfast inside

The good. : Exceptional location. Great hotel concept- large unique rooms with history and charm. Fast valley service. Breakfast buffet looked very tasty with great selections. The bad: Loud on the weekend, not family friendly in my opinion. No coffee maker in rooms, no complimentary coffee that one would expect in a luxury hotel. Hotel staff service is short of luxury - ownership would need to invest more in training and staff appreciation to render luxury service to guests. If you don’t mind noise and so so service I’d recommend the hotel because of location and charm. For my taste I will stay in a chain hotel the next time. At least I know what to expect.