Hotel Mirabel

The room was large and clean but it was missing furniture, hotel would not accept letter for outgoing mail. They said hotel doesn’t send out their own mail. I was to receive a fax from the US and I gave the sender the hotel fax number that was on the website, the hotel key and the stationary and when I went to pick up the fax, the front desk said they no longer had a fax. The “gym” was also very subpar. There is no coffee machine in the room and it too two calls and 30 min to receive extra towels.

In my opinion the hotel is nice, comfortable and clean, the people there is friendly and kind. Good location.

Excellent place to stay, super clean and wonderful customer service, the breakfast buffet is the best and Mr. Felipe is the bestest of all the waitresses in this town, he walks the extra 10 miles to make you feel welcome and important, he is awesome. Also we really appreciate that the administrators of the hotel are constantly checking that everything is alright. We also appreciate that it looks like they treat their employees with respect, that creates a wonderful atmosphere in this place, their employees are always in a good mood to give the best service. We recommend this place.

I went to ask for work and the employe was rude

Great location to stay in Queretaro. The internet service at my room was bad. Constantly failing. Besides that everything else was great.