Hotel Mamá Carlota

Great. 2nd stay. These are the nicest kindest people. On my first day I fell down stairs while looking for an apartment. They brought me bandages, made me supper when I hurt to much to go out and kept me supplied with "zip lock bag" ice packs. The owner introduced me to my real estate agent and recommended a vet.

I stayed here for a few nights with my partner as part of a vacation and could not be more pleased. This is a really good hub for your activities in the city, located in the historic center. All the sites and areas are within a few blocks, walking, or a short ride away. The multilingual staff had great suggestions for shopping, events, dining, historic sites, etc. We mostly ate out, but the food here is good, too. This hotel is new and the attention to design, detail, and service is exceptional. Special. Charming. Boutique hotels like this are my preference for lodging because of the personal touch and their complete contrast with big hotels. The owners are the operators and hand-crafted the whole place. I talked to them about their experiences working or living in Belgium, Spain, Canada, New Zealand, and all over Mexico. I’m glad they settled down to establish this place. I have lived abroad and travel a ton, globally—business and personal—and I appreciated this hotel at a deep level. I’ll be back.

Super

I find the service very good from Veronica the receptionist and a very good location to walk in the center.

It was our first time in Querétaro and they recommended us Hotel Mama Carlota and they did not exaggerate in every way we were very happy a unique comfortable place very friendly and the food 😋 delicious! I recommend it 100%