Map
Detailed Information
- Place Types Park
- Address Carretera Chetumal Puerto Juarez, Km 240, Xel-Ha, Q.R., Mexico
- Coordinate 20.3198517,-87.3566629
- Website https://www.xelha.com/
- Rating 5
- Compound Code 8J9V+W8 La Esperanza, Quintana Roo, Mexico
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday 8:30 AM – 6:00 PM
Photos
Reviews
Lots to do but the best things are extra and they’re really not cheap. We went with a 4 year old and there wasn’t much he could do. It’s painful for a kid to see the only water slide is a massive scary one for bigger kids and adults. We did the dolphins experience and it was very nice. The photos of the experience are ridiculously priced though and it was painful to pay $120 USD for two printed pictures and a handful of digital ones. The prices for photos really made us feel robbed and this reflects poorly on the park. We spent most of the day snorkeling and saw a handful of fish groups.
The place is super clean and the staff always very nice.
At this time, especially with large crowds not wearing masks it’s hard to recommend this park.
A beautiful place, its perfect to enjoy all day , u can eat and drink all time , have a wonderful atractions and familiar .
Very nice place to visit but was over crowded when we went, the food was poor and even though it’s expensive enough to get in anyway you have to pay extra to go see the other attractions. It’s not a cheap place and you could easily spend hundreds just on 2 people here. Also I would like to just add. I had already reviewed but it seems that the park must have had my review taken down. I’m just doing the kind thing for the people interested in going and putting it back up :)
This is our 3rd time coming and we will never return. They are poisoning everyone and all the animals with all the chemicals and sanitizer. I dont appreciate myself and my belongs being sprayed with poison. Having masks in a Waterpark is the stupidest thing ever. The poor animals. I bet many of your animals die. Its so sad!
Quiet nice place to enjoy 👍 good organized management in all places. My recommendations, don't plan your visit on a weekend, better on Monday or Tuesday. Be there early, best before 9 o'clock am. The breakfast buffet is great, same for the lunch buffet, missing nothing, and all in good quality. Snorkeling is a must here, and alot of other activities are possible. Most of them are included in the entrance of 99 US $ also breakfast buffet, and lunch buffet until 5 o'clock pm. Also all drinks, included beers are free 😉, but no cocktails. Good place, you have to plan the complete day for this visit to get the best cash back for your 99 Dollars 👍
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