Scotiabank

ALWAYS REFUSE TRANSACTION RATE. let your own bank do it

Used the atm .... Safe spot

I used their ATM for a cash withdrawal transaction. The transaction process followed through normally in every way, except the cash door didn't open at the end. The computer screen didn't register anything unusual, just the usual 'thanks for banking with us' or similar. I figured there wasn't enough cash in the machine and it would have just cancelled the transaction without notifying me, but checked my bank account and the money was deducted. My bank in the US investigated and said it was a valid ATM transaction so they wouldn't cover my lost funds. Don't go near a Scotiabank ATM unless you want to lose your money.

Worst customer service I have ever received from a bank. If you want to spend hours in line before receiving the most incompetent service then this is the bank for you! Before when Olga and Patricia was working here at least you could get stuff done and you could feel they cared about their customers but now its absolutely horrible. The new manager Manuel is completely useless and takes no responsibility what so ever. Scotiabank, you suck!

There's never money in the atm. The manager of this branch should fired