Pasteleria Caty Santa Catarina

The cakes are delicious .... But I have a complaint about a cake that I ordered for the last day a plate for 40 people, black with gold and apricot filling .... The complaint is that the colors made them inverted and It was beautiful even though it was not like that ... but the most serious problem and that if it bothered me a lot is that the filling was NOT CHABACANO OTHER THAN THEY PUT IT WITH CHOCOLATE AND THE CELEBRATION LOVES THEIR CAKES BUT * HATES CHOCOLATE * HOW DO YOU EXPECT ME TO KEEP ORDERING CAKES IF THEY COULD NOT FOLLOW A SIMPLE INSTRUCTION THAT IS SPECIFIED ON THE PURCHASE TICKET

Terrible customer service, they never answer any means of communication, the girls always reluctantly and fooling around on the cell phone, the worst case is that you speak directly to the web and it is the same Terrible attention. When after 3 visits they have the cake I was looking for, I did not buy it because the "ladies" did not have change for $ 500, I will not buy there again, at least not at that branch. Too bad because Caty cakes are so yummy, they should have a better focus on their employees and customer service.

Delicious, all new, good treatment, good management of the health protocol

very good

Super good in every way, I love their cakes and the service they provide. 😍