Ruffus & Mila

If your dog is "queen" or "king" of your house, this is the best choice in Monterrey to leave them. All the staff love dogs, are very professional, and it is spotless. They have a private group where they upload pictures and videos, and they will answer any questions right away.

Best hotel dog in the area. The staff is very friendly with my dog plus they always take great care. Every time we go out of town, our dog stays with them and he’s always happy to go there. Thanks guys for all you do.

Excellent attention from the staff, a complete experience for the dogs.

The attention from the staff is good, I have taken my dog ​​with them twice, but the first time my dog ​​arrived with a lot of phlegm and mucus, when you leave they make you sign a sheet where they give you the dog "okay" after that they "checked" it, and when I notified it they told me that while I was there I had nothing, the second time, my dog ​​came out sick with a parasite due to stagnant water and also with a wound with pus and blood on his face, which Again I could not see because it was delivered freshly bathed and it was not seen, so it gives me the impression that they do not have enough care because they have many dogs and that when there is high demand the prices per night can go up to 60 %, if it happened to me this end of the year, it was super expensive + the vet for the illness and cures, I would definitely not return.

Excellent service from the doctors!