Holiday Inn Express Monterrey Tecnologico

Nice hotel for the price. Needs updates, but very clean. Confortable beds. Excelent breakfast fruit eggs chilaquiles beans, orange juice coffee and bread!!! Everyone that works here is extremely nice. Nice pool. Nice garden. Walking distance to various restaurants, pharmacy, oxxo, supermarkets, shopping plazas, and casinos. Little convenient store for drinks, snacks, shampoo, deodorants....etc.. Secure free parking.

Quiet hotel, good location and amenities.

The hotel is clean and comfortable. They have shuttle service that they dont advertise and you have to request 24 hrs in advance. I am only giving them 4 stars because they tried to charge us taxes per person in each room instead of per room and it took then a long time to refund us.

Very bad experience in hotel Holiday Inn express Monterrey Tecnológico at Monterrey Mexico. No matter I hanged the l’m busy sign on the room door a cleaning service employee called to my room to ask me if I wanted the cleaning service. It was 10:00am December 25 2019, it was after the 1st of 2 stay nights. I was sleeping. I called to the front desk to ask to talk with the manager’s but, the lady in the reception told me she was the only person in charge so I told her what the problem was, she just justified their cleaning co-workers saying they don’t know who guests want the cleaning service, whaaat ??!! she didn’t want to tell me her complete name by phone so I went downstairs to talk personally with her, she was chatting with a hotel maintenance guy and I asker again for her company ID or complete name, she only told me she was Marcela and continued justifying the cleaning co-workers and start saying I was not been polite so I decided to go back to my room knowing that I was not going to fix anything, on my way back to the elevator the maintenance guy who was with her started to confronting me, and laughing about me I asked the lady is he was her boss or why he was doing that if I already had finished the conversation with her at that moment the maintenance guy left and I came back to my room, of course I couldn’t rest any more. I never knew the lady’s complete name, she just gave a business card with the name of the Guess Service Manager. The maintenance guy had a tag on his shirt with the name of Ismael. I hope you can hire more experienced people or train them better. And, of course, don’t call to the room if the I’m busy sign is hang.

Rooms are cozy and well cared for, but the indoor pool is not heated, so it might as well be an outdoor pool.