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Boutique Nespresso Palacio de Hierro Durango

Calle de Durango 230, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
+52 800 999 7575
Map
Detailed Information
Openning hours
  • Monday 11:00 AM – 9:00 PM
  • Tuesday 11:00 AM – 9:00 PM
  • Wednesday 11:00 AM – 9:00 PM
  • Thursday 11:00 AM – 9:00 PM
  • Friday 11:00 AM – 9:00 PM
  • Saturday 11:00 AM – 9:00 PM
  • Sunday 11:00 AM – 9:00 PM
Photos
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Boutique Nespresso Palacio de Hierro Durango
Reviews
Gary S (11/17/2020)
Nespresso refuses to recycle my capsules. I am forced to throw out the capsules and my coffee maker because Nespresso refuses to honor its commitment to recycle all used customer capsules! I have spent 8 days and 11 communications talking to people at Nespresso with no success. I have had four people promise to take care of the recycling, but no one does anything. I filled out the recycling form with my order and Nespresso "forgot" to pick it up. Since then, they have promised 11 times to pickup the capsules. I have now given up. Horrible horrible company!!!
Nestor Orjuela (03/20/2019)
Nespresso boutiques are also the same all over the world, you can find the same quality coffee and depending on the market original and vertuo capsules and machines; what makes them different is the people that work in them. This boutique has great people but I would like to highlight one of the girls that work here I think her name is Gabriela. She was really kind and very helpful, I got some issues with a promotion and she took the time to explain guide me to the process and solved my issue, I have to say I leaved very pleased with the service and I would definitely recommend this boutique based on their service. I had a really bad experience in another boutique near by where they treat you like if you were begging for a favor rather than a customer. Anyway here is totally different. Very Happy with the customer service.
ADRIANA VELAZQUEZ (12/03/2020)
Super bad service, the only one who visited with such bad attention, because of the costs of the cafe one expects excellent attention, those who serve very despots, ask about promotions and make you expensive, do not ask or offer you recycling bags, when in the Profile is indicated if in your previous purchases you occupy the bags to recycle the capsules
Sofia Brieño (11/13/2020)
Excellent attention, all of them willing to propose the type of coffee that best suits your taste.
Melissa Ordoñez (01/14/2021)
Good Attention and Excellent Cafes.
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