Patriotism L'Autrichienne by Sacher Cake Shop

Good

Excellent attention and they knew exactly what I wanted! You see the experience! and the cakes are magnificent as out of a story! Really works of art !! I highly recommend them !! The exquisite flavors !! My favorite carrot and truffle !! But they are all delicious !!

Terrible customer service on her IG, super rude the one who attends the chat. They must remind the customer what he asks, if he is willing to pay for it. I prefer to buy at Sugar and Soul, where they answered me super polite and fast.

Happy, without any complaint about the treatment and not to mention my cake, recommended !! Very good attention, my order arrived on time and as I ordered it. Thank you very much!

I made an online appointment for a tasting on Sunday at the Lomas branch and when I called the phone that comes from general contact on your page ... the person who answered me tells me that they are not open on Sundays, that I should have called from the beginning because the page does not know your agenda. What does it cost you to put a note that says "on Sundays there are no tastings" .. ?? Then he said that they would attend to me and when he called again to find out where they were, he told me that he had called patriotism and that each branch had its number. While on the phone and with the website open, I told him that that number was marked as "GENERAL CONTACT" and he literally told me "because it is OBVIOUS that it is patriotism ... I already told you that each branch has its number". I went in to see the number of the patriotism branch and they are not the same number at all and when he dictated it he answered "that's the number of hills" when I was dictating the patriotism one and when I told him that he could not go to patriotism today because it did not count with a car he said "asshhh ... well ... do you want me to re-book you or what do I do?" Terrible attention ... they treated us as if it had been our fault when they did not take the time to update their schedules and let it be known that on Sundays they do not attend ... nor did they ask for an apology.