Secretaría de Relaciones Exteriores

The printer broke down, it took them two days to change and configure it, and I had to return twice.

I had a kind and quick attention from the staff, no problem with the documentation, I was missing copies and the man kindly took them out without any setback, it is expected that they will charge an extra 300 pesos per person, and after the date they They tell you of delivery you have up to 15 days to go for the passport, the location is confusing for the first time, you have to enter through the parking lot of Plaza las Américas between Sanborns and Liverpool.

Nobody knows anything, they only limit themselves to telling you: there are the brochures, a pot is more useful than they

SOMEONE ALREADY SCHEDULE APPOINTMENT FOR THEIR PASSPORT THIS WEEK? I WANT TO SCHEDULE TODAY AND GET A CHAT WITH AN ASSISTANT AND SEND THE OXXO ACCOUNT TO DEPOSIT THE SAME DAY TO SCHEDULE APPOINTMENT, SOMEONE ALREADY PERFORMED THIS PROCESS AND IS IT SAFE?

HORRIBLE SERVICE, ANY DETAIL SEEMS SUFFICIENT TO PREVENT THE PROCESS REGARDLESS OF PROBLEMS THAT ARE CAUSED TO THE CITIZEN, THEY ARE LITTLE EMPATHIC AND WITH NO DISPOSITION TO GUIDE.