Hostal Nativos Tulum

We have had a very nice room with a balcony.. Super comfortable bed and clean.. Breakfast standard but ok. Good location. Very friendly and helpful receptionist.

My husband had some US dollars hidden away in the room and we came back to 50 USD dollars missing. The whole experience was really weird and awkward as the guy working at the front desk didn't really help much on the day about the missing mobey and assumed we were checking out early - as in if we leave early, he won't have to deal with the whole issue. Money was hidden away and wasn't left visibly, so whoever cleaned the room must have been looking through the stuff and taken it. Eventually though, they have resolved it and although we are still unsure who stole the money, the guy gave us the money back. But it felt very awkward as it was obvious they were talking about us. What was even worse after he gave us the money back, he asked us to write a good review. I told him that I wasn't going to lie about this situation and be honest in my review. It was a real shame because we actually liked the place: the room as well as the pool area were really nice. Unfortunately, after the money incident it didn't feel safe and secure any more.

Awesome staff, clean rooms, great breakfast, well kept pool

Amazing place. Very good value for this familly owned hostel! The garden/swimming pool is awesome and rooms are clean and beautifull (we have got the cabanas which was remote and quite)

I had the private king suite. Room had good amenities private bathroom, microwave, fridge, ac and a safe, TV which was unexpected. Nice clean pool and clean common areas. Attentive staff FYI who do not speak English , for me it was not problem Breakfast was cornflakes and instant coffee with warm milk. I had a 4 day reservation left after one night. The room was very damp and had a overwhelming smell of mold and I slept horribly even with the AC on 24/7 the room was still Very very damp. There is a huge gap in the door which allows tons of mosquitos to get in. The bamboo headboards were infested with termites, you could see the sawdust pile up on it!! The room keeps almost no noise out. I live on a busy street at home and and normally not botherd by noise, but you can here the ppl in the room next to you have a conversation. I also saw a bed bug on my bed. This room was so moldy it was making me feel sick. It's a shame because it really could be a nice spot. However the things that are wrong are just too important, and can't be overlooked.