Zazil Kin

Food is quite good and they give you free chips and salsa. However, it's cash only. Prices are already high, but they add 10 pesos to every item on your bill hoping you wouldn't notice

The beach club staff were very hostile and unwelcoming. My girlfriend and I had to wait a long while to get 2 lounge chairs (even though there were hardly any guests and plenty of staff standing around). Then once we got our spot, they took a while to bring the menus and told us they have a new minimum spend rule and then eventually told us they are cash only. Terrible place no wonder it was empty. Far better options in Tulum to spend your money.

Worst hotel experience I have ever had (and I stayed in a lot of hostels, which as long as they are clean, it is ok with me). The quality of accommodations is below anything I have experienced. There is no glass in widows or nothing to adjust them and it felt like there was space between walls and a roof; so if there is wind (I was there in January and although it was 80 during the day, the night was very windy) it felt like we slept outside or in a tent. It was cold in our room at night (because of the wind and no protection from it) and there was nothing to cover ourselves other than a thin sheet. Bathroom is was very low quality, there is no warm water (boiler was broken), no soap. We paid over $100 for this. It was just very bad.

You cannot go wrong with a hotel right on the great Paraiso beach (beach: long and narrow, not crowded, warm azure clean water). I repeat - HOTEL ON THE BEACH! Can't beat such an ideal location. 24/7 beach access + the archeological ruins and a fun outdoorsy shopping area within walking distance. Staff had varying levels of English (some none at all) but were generally friendly and helpful. Restaurant Coral Azul, attached to the hotel, has nice, good food, but they close around 8 pm. I wish they stayed open past 8 pm. My room was plain, I wish the shower pressure was stronger, and there was an odd smell which I believe was the cleaning products (I noticed some hand soaps have this smell) but I did not come to Tulum to spend my time in posh accommodations - the room was at least cleaned daily. I was able to rent a bike right through the hotel, which is appreciated as I did not have to spend time searching for bike rentals.

My favorite place to stay in Tulum. I wouldn't stay anywhere else. This place is very clean, the staff is very hospitable, very close to the beach and the restaurant is very delicious. Thank you Zazil Kin for the wonderful stay see you next time.