Banamex Centro

Huge line in the street, total disorganization. They should open other temporarily closed branches and unload the flow of people.

The place is well organized, only in these times of pandemic if there are many people, you have to wait up to an hour

Endless rows at the branch. Up to 40 minutes it took me to be seen at a window. There are only 2 ATMs for the demand that exists of them, they are very few. It has been like this for a long time and the system and the cashiers do not change. As much as BBVA is next, it has. Better installation and service.

They should update their schedule, they publish that they open on Saturdays and it is not like that 😡

Very disappointed with this branch, I hope you can do something about it. I've been to many others and you can tell the difference. I personally hate going to the bank, it's always the same, long lines, a lot of wasted time. And this is the traditional scheme of a bank, but some other branches have made the change. I have been a client of Banamex for 7 years, and although I know it is a good bank, this branch is always in decline. The window shift system is slow. Customer service takes a long time to attend. And worst of all, at least for me, the ATM for cash deposits never works. Compared to BANCOMER next door, I think Banamex is very poor. They must improve. URGE.