Hotel Polanco

Very kind and personal service in a smaller property. Professional, without the cloying formality of the robots at the big chains. Authentic Mexican hospitality at its most charming

Good value for the money. Clean, quiet, acceptable staff. Breakfast marginal. Room was fine.

The absolute worst hotel I've ever stayed in and that is saying something. The worst customer service, disgusting and I mean disgusting rooms. Everyone in our group is suffering from bed bugs. There are other hotels in the area so please do some investigation and don't stay in this hell hole...

Stylish and cosy, very clean, friendly staff, very good Italian restaurant

Excellent service and nice rooms... great location in Polanco!