Costumes Depot Mexico

There is no place. It's a building and the officer does not know about them

Very bad purchase, please do not buy here, super poor quality and attention !! a real robbery!

I contacted them by the whatsapp that appears on their page, made the order by that means, a lady brought me the costume and charged me in cash and told me that she would bring me my invoice, when requesting the invoice because I never send it, she told me that I owed him the VAT and that he would come to collect it I told him that without problem but that he sent me the invoice, I allege that not until I paid him, it became very strange to me what the problem is if the invoices are electronic and I never mentioned that the cost was more VAT, I wrote to the page in customer service and they tell me that I did not place the order with them so they will not send me my invoice, it is recommended that this company not look for bad problems by mail and of course what's.

The costume arrived the next day, but the size turned out to be a girl, so I contacted the phone to ask for the change of size as they offer it online, because the mail never responded to me and they told me that they did change my size but that by the dates (end of October) they had too much work and that the costume would come to me after Halloween. So I want a costume that I bought for Halloween after that date !!!! If you already know that it is precisely in this season that you have a lot of work, it is not possible that the size changes do not have them contemplated to be able to do them almost immediately, as they do with the sending of the costumes. They do not offer options, all they told me was to go directly to the store to have it changed. I will go today or tomorrow, to see if it is true that they change my costume, but I bought online precisely to not have to physically go to any store and because on the page they say they change your size, but they never specify that if it is In Halloween season they need 1 month to make the change, so you better buy the costume in January so they do have the right size for the date you need it. :(

THEY DO NOT BUY IN THIS PLACE ... THE COSTUMES ARE OF PESIMA QUALITY, THEY TAKE A LOT OF ANSWER AND DO NOT GIVE SOLUTION.,.