Piedra de Agua Hotel Boutique

This is not a 4-star hotel. It’s a beautiful 2-star historic hotel with barebone amenities. First, the bad: Wifi does not work. No hot water. Construction noises outside your room. It was definitely a below average stay for what we paid and expected. Now, the good: The space itself is beautiful. Our room was clean (thankfully unlike other reviewers experience). AC worked. Staff was polite and helpful. I can’t imagine any of the bad issues being addressed anytime soon, so I would tell anyone to enjoy the bar and views of the cathedral, but stay somewhere else!

Terrible stay. We left a day early because the AC in our room didn't work well, the claw foot tub didn't work at all and they were doing construction above our room, hammering all day! The wifi cut off every 30 minutes and we couldn't use the pool. Alejandro and David were great but other than the drinks it was a terrible stop during our vacation. Won't be going back.

Our service was exceptional, we booked a tour to Uxmal with the front desk also, and it was a great time! The room was large and even had a hammock inside the room. The hotel itself is very nice, make sure to spend some time in the courtyard by the pool or bar and enjoy the view of the one of the oldest cathedral in the Americas. For anyone who normally stays in Hyatt or something similar you will need to adjust your comfort expectations...but we found this stay to be unbeatable. We paid $150 USD for a two night stay and a private tour for 4 people to Uxmal (the tour included breakfast and lunch too!! The lunch was at a delicious roadside restaurant). Without the tour it was under $100 for two nights. An amazing location!

!Disgusting! One of the worst hotels rooms I ever stayed in. Mouldy walls, mouldy bathroom, dirty bed linen. Dripping mouldy shower, really dirty toilet seat. Spiderwebs over years...on and on and on. Is that what they call boutique hotel ?! Wreck it down! Pretty sad because good located building, courtyard and bars are nice... I uploaded 15 pictures you will find in „photos from visitors“ down here they only show 2 of them ...

Please do yourself a favor and stay away from this hotel. Stayed there for 1 night. Dirty bedsheets, old and smelly towels, uncomfortable bed, no WiFi and a barely working TV. The room did not seem to be clean at all. I don’t understand how this can be rated as a 4-star hotel. The only positive thing about this hotel is the location