BBVA Apodaca Los Fresnos

Terrible attention from the attendees, I spent 1 1/2 hour in line until he asked me what procedure I would do and he answered that I need a proof of address and when I return he tells me that I have to queue again, when from the beginning that arrived he should have informed me what documents he needed and thus not waste so much time ..... from bad to worse

Completely incompetent, the customer service is not to be believed, very bad

Could you inform me, if the Fresnos branch ATMs are already enabled

Do not go, terrible service and they take a long line with the caquivirus. And when you open an account they sell you an insurance of what it is or not they open it.

I went to the branch and the ATM area was closed, I had to withdraw money and bye I had to go to the others and pay the commission 😒😒 disgusting!