Map
Detailed Information
- Place Types Spa
- Address Condominio Playacar, Paseo Xaman - Ha Mz 3 LT 1, Playacar, 77710 Playa del Carmen, Q.R., Mexico
- Coordinate 20.6057165,-87.0924538
- Website https://www.riu.com/en/hotel/mexico/playa-del-carmen/hotel-riu-
- Rating 5
- Compound Code JW45+72 Playa del Carmen, Quintana Roo, Mexico
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
This place is above and beyond, we just came back from Mexico and we stayed here for a week, we had a great experience. The staff and food are amazing, every day our room was super clean, nothing went missing, we definitely had a great experience at Riu Yucatan. They have monkeys, the beach is great, staff is absolutely friendly and very helpful, I was treated like a queen in this place and can’t wait to go back.
The worst hotel I have ever been to.
1. Horrible rooms with safety and health hazard: black mold all over the shower cabin, power sockets with hanging out wires, water dropping down from the ceiling.
The personal doesn’t give a dime about you or your needs, you can await for a waiter for 40 minutes which makes it easier to go and get your own utensils or napkin or whatever you need. The food has no diversity and every day is the same exact thing, besides everything is either too dry or too salty.
Kids parties are horrible, the literally throu the children out of the stage if they dare to come up for a second.
Birds and stray cats are all over the restaurants.
Overall if you are willing to spend your valuable vacation in the place like cheap motel this place is exactly for you!
Who ever is rating this place at 4.5 stars clearly has not been to a nice resort. It's filthy and looks nothing like the pictures. This place deserves one star because management was nice.
Good beach. Very good food. Italian restaurant Markus very good worker. Superrrr service.
Absolutely stunning hotel. Recommend it totally. Spotless comfy rooms. Great pools restaurants spot on. Loved our 2 weeks here. Nothing is too much trouble.
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