Delphinus Playa Mujeres

Whilst an enjoyable opportunity and interesting experience the dolphins didn’t appear to be treated very well. After an interesting visit with my family we were able to understand a lot. The water was very dirty, and the dolphin enclosure for their housing was very small. One dolphin had blood on his nose! It was absolutely heartbreaking to see such a wild and free species be living under such poor conditions. There where scars and scrapes on a different dolphin, who also had a broken fin from all the hands touching them. The dolphins noses are scraped bare from all the handling. It is clear that these animals don’t receive much of a break and are over worked. We were not permitted to do another etching with the dolphins for more money at the end for unknown reasons. At the end of the experience we were offered extremely over priced photos and videos. It is with a heavy heart that I say this place is mostly about the money and not the animals in their care.

Purchased my ticket at my resort. They don’t communicate with resort. So no transportation was provided. So I walked 20minutes on the beach which is very tiring. Especially when you bring your beach bag thinking it’s a quick walk. When you later find out it’s 3 resorts down. By the time I got there I missed my schedule time to see the dolphin. So they said it would be a hour. Then I had to pay for a taxi back which cost me money. Wouldn’t recommend booking, because if you late they want let you do it. Also I was told when I booked all this should have explained to me. So now I have to request a refund which I’m not sure if they will give it. Update: Also when I requested the refund they said they could do nothing about it and to reach out to the person that booked me at my resort, mind this person does not actually work for the resort just a representative that books for the resorts customers.

This business is located right off the beach near Playa Dreams Resort. It is actually directly in front of the kid-friendly resort. There is a pier area where the dolphins are housed/live. The trainers bring in groups to do tricks with dolphins, swim with them, pet them, feed them, and most importantly have the dolphins push them in the water. There are lots of photo opportunities from the beach or there is a photographer onsite ready to snap pictures of these fun moments.

My grandbabies and I got to interact with the dolphins and they even got to swim on ones back! So much fun and many memories made!

Very nice experience to touch a tranquil dolphin in the sea water. Our was a 35 years old male over 10 feet long loving us and the fish after each exercise. The area and premises are very good ( simply perfect and new). Beach available for relax. Park after main entrance and thy Wil get you on a golf cart.