The Drive In Querétaro

Excellent drive-in, good sound, organized team, just check your schedules, there may be changes without notice. The drive-in concept is maintained with necessary sanitary measures.

It is a good concept, but they must improve many things. They must manage and plan better. I bought a ticket for a movie that they advertised with a schedule and they changed it at the last hour and they didn't notify me. Upon arrival, no one knew what to do or say. The staff were friendly and warm, but you can tell that the management didn't train them enough as they constantly had to go to ask questions. Finding the place was difficult since it is not well marked, causing several cars to pass and have to return by reversing on a main avenue causing problems in the road. The screen where it is projected is not high enough, causing that if a car taller than yours is put in front, you have visibility problems. The bad experience was mainly due to the problems caused by the administrative part, since the experience is good and the staff are friendly. I hope they can improve and not leave everything at the last minute. Finally, the purchase of tickets is through Superboletos who add at least two additional charges and announce that you can pick up the tickets in places where they do not have the option enabled, such as SkateFactory. It was very annoying to drive to Plaza Constituyentes so that they told me that they could not print my ticket, then arrive as best I could at The Drive In and they told me that the movie did not start at the time they had announced.

We had a show at 5 p.m. and they left us waiting. There was no one to notify at least that the function was canceled or give reports.