Sodimac Coapa Homecenter y Constructor - Punto de Retiro

It is a very small branch in a place in one of the entrances of the parking lot of the supermarket, but the person who attends is friendly and does take care of following up the orders (ours arrived in two parts, which caused some confusion ). In the end, it is really ordered online, from the page, but when coming to the branch the person who attends has the facility to confirm the availability of the products and to follow up better than one as a customer. The delivery in our case was quite fast, less than a week and the price difference against other providers is to be considered.

Excellent attention

Good attention, very small since it is only a point of sale and they do not have the items physically

AWFUL EVERYTHING! Be careful, don't buy there !!! I bought more than $ 5,000 in November 2019 and my merchandise never arrived, then it turned out that there were no stocks and it is the date that my money has not been refunded. They blame themselves between sellers, supervisors and telephone attention and without giving a concrete solution, so it will be better to proceed in another way. I don't understand how they can abuse people's trust like that and steal money like nothing. They argue that my return has already been made, which is False, since I already validated it with the bank and there is nothing ... and coincidentally they do not want to give me any proof of their supposed return. Too bad they make themselves known in this way. Be careful with this pseudo company !!

Sodimac's online sales service is terrible, my products arrived damaged and they do not want to be responsible for the change. Terrible attention. Many clients with the same problem. EYE and do not get carried away.