Dentimex Plaza Fiesta Anáhuac Mty.

Let's start from the least serious to the most serious. 1. They don't respect your date, they constantly change it 2. Do not arrive early, they will not attend you before, do not arrive on time, they will always attend you 15-20 minutes later or more, if you arrive 10 minutes late or 20 minutes there really is not much difference, they have 4 people delayed and passed them as they arrived. 3. Bad administrative management, they do not know how to explain the financing, they do not know how to use the software, if you go for a long treatment such as orthodontics, go ahead of time, it will be hours for you to be registered in the system and maybe they will not be able to and you will have than to turn around again. 4. Prices are not the best 5. As can be inferred from point 2, your times are not respected even if you are in the office! They are going to change your leagues in 4 minutes or less, they are not going to check your progress, or pay attention to you. I'll just give one example: I arrived without a bracket and with a loose one, the guy barely noticed the loose one and when I realized that he wouldn't notice the other one, I told him, he told me that it wasn't necessary to put it on! I mean, I was going to spend 3 weeks (plus the 3 I had waited) without putting it on, he gave me his silly argument, and when he barely noticed that I got serious he decided to put it on. 6. The appointments are made every 2 weeks at the beginning and then they want to see you every 5 or 6! I understand how an orthodontic treatment works but it happened to me that I was misaligned and had to make adjustments, appointments are prolonged in phases that require it, not when you need adjustments practically weekly. 7. They can change you to the dentist out of nowhere in the middle of the road. 8. They have super limited hours to attend the specialties, they can only attend me on Saturday or Monday, if they make an appointment on Saturday they can call me on Friday to cancel, and since I cannot go on Monday I will wait another week, with a loose bracket or a wrong move. They sell it to you as you can go to other branches that suit you better, the issue of the schedule is exactly the same, wherever you go 9. At the end of the pandemic they lost all contact with me and disappeared from the face of the earth. I have a treatment of 60 thousand pesos that they sold to a finance company and I have not received attention for 4 months, my orthodontics is super late and I pay on time 1650 pesos a month, yes, they send you wholesale payment reminders but they simply closed, they cut the phones and disappeared, on their fb page they delete dozens of negative comments daily. Only once did they answer my phone, insult me, and abruptly hung up. They responded to me in the collection area, I indicated my situation, they replied "you do not pay for a treatment and here it is not customer service" shouting, and hung up. Not an insult, I didn't even manage to express a disgust at how immediately they rejected me. If you think I'm exaggerating, look at their facebook accounts. The non-essentials have been open for a month but they do not, they do not give a response on time, they do not give extensions, they do not compensate, support or compensate you, they do not communicate, they do not have communication lines and very surely they discarded their staff, who It was not very good in itself, and they will not serve me like thousands others until they hire people again, people who will not know how to work, use the system, will not know your case and will be crowded with work, they are really the worst decision that I have taken in my life. Fortunately I have sapphire braces and they practically do the job themselves, I can't take it anymore and I will seek external attention, with the additional costs that it implies. Never, never go to dentimex, they are pure marketing, they are not cordial, they are not ethical, the orthodontist does not even have a degree of diagnostic independence or criteria, they follow sales guidelines from Spain. I'm pretty sure dentalia is in the same situation, look for it with small reputable clinics, you're not shit.

"The new dentistry" of dentimex with "expert team" ... But with only one wey that can hit a braquet and is rolled in the entire state of Nuevo Leon ... Nms ... 1 week appointment to get stuck only one of those mothers !!! .. Give me back my money !!!!