Map
Detailed Information
- Place Types Lodging
- Address Blvd. Tequesquitengo S/N Frente a Glorieta Las Alas, 62680 Tequesquitengo, Mor., Mexico
- Coordinate 18.6420691,-99.2705412
- Website http://excelarisplaza.com/
- Rating 4
- Compound Code JPRH+RQ Tequesquitengo, Morelos, Mexico
Photos
Reviews
I had planned a trip to Morelos and stay at this spot earlier this year but due to the pandemic I have not been able to travel there and had to reschedule my trip and was told that I could call them back to reschedule but when I attempted to they said I only had til a certain period of time and that time was over. When I originally planned to visit was on “Semana Santa” in April so their rates were $200USD for the night and I paid half to be able to reserve the room but ended up loosing it because they couldn’t work with me on rescheduling my stay. Their excuse was that I never called them (when I did but the call couldn’t connect or their lines were busy) and claimed that I never picked up when they attempted to contact me which they never did but the fact that they refused to reschedule my stay and kept my money is a messed up way of doing business.
Very poor service, very simple rooms this is not a resort, like they said, this hotel has nothing to do with a real resort, the food was bad enough for us to make us sick, I will never return to this "resort" would I recommend this hotel?.. NO.
Excellent
The hotel breakfast is very expensive for what it is, it is very tasteless. Nice, comfortable and clean rooms, friendly staff. Expensive food and drinks. There are no showers for the pool exit. The pool is nice and clean. The parking lot is small and you have to fight to have a parking spot.
It is 100 ..... super good
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